000 – Emergency
106 – TTY Emergency
131 444 – Police Assistance Line (general enquiries /non-emergency)
1800 333 000 – Crime-Stoppers (to report crime in confidence)
(02) 9211 3776 – For hearing / speech impaired TTY
Find your local police station: Police Station Search
Assistance to make a police complaint: Lodge a Complaint
These numbers are available 24 hours a day:
1800 656 463 – Domestic Violence Line
For referrals to women’s refuges, family support services, police, courts, lawyers and hospitals. For help with transport, emergency accomodation and other support.
1800 424 017 – Rape Crisis Helpline
Provides support and counselling for rape victims.
13 11 14 – Lifeline
Provides crisis counselling.
1800 152 152 – Link2Home
For referrals to accomodation for people in immediate need.
(02) 9770 7555 – Safe Beds for Pets
Mon-Fri: 9am-5pm
The RSPCA NSW Domestic Violence program offers practical solutions for pet owners leaving situations of domestic violence.
13 28 50 – Centrelink Crisis Payment
Your client may be eligible for a one-off income support crisis payment. Applications need to be made within seven days of the domestic violence incident.
Women’s Legal Service NSW provides a range of legal advice services.
1800 801 501 / (02) 8745 6988 – Women’s Legal Advice Line
Tuesdays: 1:30pm–4:30pm / Thursdays: 9:30am–12:30pm
Online legal infomation and support for women on the go: Willow
Free confidential legal information, advice and referrals for women in NSW with a focus on family law, domestic violence and sexual assault.
1800 810 784 / (02) 8745 6999 – Domestic Violence Advice Line
Mondays and Thursdays: 1:30pm–4:30pm / Tuesdays: 9:30am–12:30pm
Free confidential legal information, advice and referrals for women in NSW with a focus on domestic violence and Apprehended Domestic Violence Orders.
(02) 8745 6954 – Working Women’s Legal Service
Free legal advice for women who have experienced sexual harassment, pregnancy discrimination or discrimination because of family responsibilities.
1300 888 529 – Legal Aid NSW
There are Legal Aid offices throughout NSW. They provide advice and representation on a range of areas. Visit the Legal Aid website to find the nearest office.
1300 888 529 – Community Legal Centres
Community Legal Centres (CLCs) are independent community organisations providing equitable and accessible legal services. There are specialist and generalist CLCs throughout NSW. Visit the CLCNSW website to find the appropriate one.
1800 814 534 – Witness Assistance Service
Support services and information for vulnerable witnesses to reduce as much as possible the extra stress of being involved in a serious legal matter.
Rape & Domesic Violence Services Australia
1800 424 017 – NSW Rape Crisis
1800 211 028 – Sexual Assault Counselling Australia
Online counselling service available.
Rape & Domestic Violence Services Australia supports people affected by sexual, domestic or family violence. Offering telephone, online and face to face counselling to people of all genders who have experienced sexual, domestic or family violence, and their supporters.
NSW Health Sexual Assault Services – List of local services across NSW
Every local health district has an Sexual Assault Service that operates 24 hours a day, seven days a week.
Women’s Health NSW – List of women’s health centres across NSW.
1800 605 762 – Knowmore
Mon – Fri: 9am – 5pm
Knowmore is a national service giving free legal advice to survivors of abuse by providing them with information about the justice and redress options that may be available to them.
1800 938 227 – Women’s Domestic Violence Court Advocacy Services (WDVCAS)
WDVCAS NSW is a state-wide service supporting women and children who are experiencing domestic violence, through access to professional services to assist with legal and social / welfare needs. They can help victims to obtain effective legal protection from domestic violence. Some WDVCAS have specialist workers to help Aboriginal women, or women from culturally and linguistically diverse backgrounds.
There are WDVCAS throughout NSW.
Domestic Violence Practitioner Service (DVPS)
DVPS is a statewide specialist service for women nad children in need of legal protection through an Apprehended Domestic Violence Order. Legal Aid pays private lawyers to assist with court proceedings.
The program helps women and children in 33 locations across NSW.
This program run by the Department of Communities and Justice works in cooperation with NSW Police to remove the perpetrator (the violent partner) from the family home so that the vicitim and the children can stay safely in the home.
1800 633 063 – Victims Services NSW
Mon – Fri: 9am – 5pm
Victims of sexual assault, domestic violence and other violent crimes can make claims for financial assistance and get free counselling.
(02) 9560 0866 – Women’s Health NSW
There are Women’s Health Centres across NSW
Women’s Health NSW is an association of statewide women’s health centres and specialist women’s centres. All centres are non-government, community based, feminist services that provide choices for women to determine their individual health needs.
1300 658 886 – Family Planning NSW Talkline
Family Planning NSW Talkline provides free and confidential information, advice and options across a wide range of reproductive and sexual health issues.
Medicare Counselling and Mental Health Services
Better Access Initiative – Medical rebates are available for upto 10 individual and 10 group select mental health services per year, with a referral from your GP.
Women’s Legal Service NSW provides the First Nations Women’s Legal Program
1800 639 784 / (02) 8745 6977 – First Nations Women’s Legal Contact Line
Mondays / Tuesdays / Thursdays: 10am–12:30pm
Free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW with a focus on domestic violence, sexual assault, parenting issues, family law, discrimination and victim’s support.
1800 686 587 (NSW only) – Wirringa Baiya Aboriginal Women’s Legal Centre
Wirringa Baiya is a state-wide community legal centre for Aboriginal women, children and youth. Wirringa Baiya focuses on issues relating to violence.
1800 765 767 – Aboriginal Legal Service (Crime matters)
1800 733 233 – Aboriginal Legal Service (Care and protection matters)
Assists Aboriginal and Torres Strait Islander men, women and children through representation in court, advice and information, and referral to further support services.
Family Violence Prevention Legal Services
(02) 6751 1400 – Thiyama-li Service (Moree, Bourke, Walgett)
(02) 8087 6766 – Warra-Warra Service (Broken Hill)
(02) 6562 5856 / (02) 6562 4856 – Many Rivers Service (Kempsey)
1800 700 218 – Binaal Billa Service (Forbes)
1800 019 123 – Victims Services NSW (Aboriginal Contact Line)
Mon – Fri: 9am – 5pm
Victims of sexual assault, domestic violence and other violent crimes can make claims for financial assistance and get free counselling.
131 450 –Translating and Interpreting Service (TIS)
Interpreting for people whose first language is not English. Phone interpreting service available 24 hours a day.
(02) 9635 8022 – Immigrant Women’s Speakout
Information, advocacy and referral services for women of non-English speaking backgrounds.
(02) 8234 0700 – Immigration Advice and Rights Centre
(02) 8234 0777 – DV Priority Line for Caseworkers only
A specialist CLC that gives advice about immigration and refugee law.
131 237 – Australian Federal Police
The AFP can help people who already in or are at risk of forced marriage , including if a person may be taken overseas to marry.
(02) 8234 0700 – Immigration Advice and Rights Centre
(02) 8234 0777 – DV Priority Line for Caseworkers only
A specialist CLC that gives advice about immigration and refugee law.
Intellectual Disability Rights Service
(02) 92656300 – Legal Help / General Enquiries (9am – 5pm, Mon – Fri)
1300 665 908 – Justice Support (9am – 10pm 7 days p/wk)
National Relay Service – 24 hours, 7 days p/wk
1300 555 727 – Voice Number
133 677 – TTY
0423 677 767 – SMS Relay
A phone service for people who are deaf or have a hearing or speech impairment.
1800 800 708 / (02) 9370 3135 – Australian Centre for Disability Law
Tuesday, / Wednesday / Friday: 9:30pm–12:30pm
Provide free legal advice on disability discrimination, take selected casework and assist with referrals.
Women with Disabilites Australia
The peak organisation for women with all types of disabilities in Australia. WWDA does not provide support to individuals but is a national voice for the needs and rights of women with disabilities.
Legal Education and Advice in Prison (LEAP) for Women
Prisoners can dial 21# on the prison CADL phone system. (free call)
Free monthly legal advice clinics in four locations provided by Women’s Legal Service NSW along with Wirringa Baiya Aboriginal Women’s Legal Centre and Western Sydney Community Legal Centre
Legal Aid NSW Prisoners Legal Service (PLS)
Prisoners can dial 11# on the prison CADL phone system and ask for PLS. (free call)
02 8688 3888 – For friends and family of prisoners (9am – 5pm)
(02) 9714 3000 – Shine For Kids
Support for children, young people and families with relatives in the criminal justice system.
1800 244 481 / (02) 9332 1966 – Inner City Legal Centre
Monday 2pm-7pm (fortnightly):
– Trans and Gender Diverse Legal Service (most areas of the law)
Wednesday 6pm – 8pm:
– Gay, Lesbian & Transgender Legal Advice Service (weekly)
ICLC provides a statewide legal service for the LGBTIQ community. Offering advice on a range of issues including same sex parenting, surrogacy, discrimination, homophobic violence and vilification.
1800 063 060 / (02) 9206 2000 – ACON Sydney
1800 633 637 / (02) 6622 1555 – ACON Northern Rivers
1800 063 060 / (02) 4962 7700 – ACON Hunter
1800 063 060 / (02) 9206 2114 – ACON Regional Outreach, Southern & Far West
0418 904 116 – Port Macquarie Outreach
ACON is a statewide service for community health, inclusion and HIV responces for people of diverse sexualities and genders.
(02) 9519 7599 – The Gender Centre
Mon – Fri: 9am – 4.30pm
The Gender Centre provides services and activities, which enhance the ability of people with gender issues to make informed choices. Offering a wide range of services to people with gender issues, their partners, family members and friends in New South Wales. They are also an education, support, training and referral resource centre for other organisations and service providers.
lawmail.org.au/ – Free confidential legal advice provided by email.
Youth Law Australia is a national community legal service dedicated to helping children and young people find legal solutions to their problems. Providing free legal information and help for young people under 25.
(02) 9322 4808 – The Shopfront Youth Legal Centre
Mon – Fri: 9am – 5.30pm
Shopfront provides free legal assistance for homeless and disadvantaged young people aged 25 and under. Based in inner Sydney but can also help young people outside this area.
1800 101 810 – Legal Aid Youth Hotline
Mon – Thurs: 9am – Midnight, Fri – Sun: 24 hrs
Legal advice and information for people under 18
1800 551 800 – Kids Helpline
Free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.
(02) 9714 3000 – Shine For Kids
Support for children, young people and families with relatives in the criminal justice system.
(02) 9750 0500 – Child and Adolescent Sexual Assault Counselling
This peak body provides a list of local services throughout NSW
Peak body for community based services across NSW providing child sexual assault counselling and support services to children, young people and adults, and their non-offending family members.